Reference

Open the Privacy Policy Before Joining

Sic Bo, Garuda Gems, DANA, OVO, GoPay and QRIS each leave account records, and this Privacy Policy explains what we collect before you open an account.

Account data useCookie controlsDANA OVO GoPay QRISPrivacy contact path
hebanero88 Open the Privacy Policy Before Joining
CONTACT PATHS

Start a Privacy Contact With Us

Privacy requests move faster when you contact us from the same phone number or email linked to your account. Our support desk is available 10:00-22:00 WIB through live chat, WhatsApp and email, with extra checks for account data copies or wallet-record changes. If you cannot log in, we ask for a limited identity check before discussing DANA, OVO, GoPay or QRIS records.

Team online

Live chat

Open live chat from the lobby footer between 10:00 and 22:00 WIB. Tell us you have a Privacy Policy request, then confirm your account email before we discuss data tied to your wallet.

Email request

Send privacy questions to [email protected] from your registered email. Include your username, payment rail involved and the change you want, so we can route the request without exposing extra account data.

Account menu

Use Profile > Privacy Request after login to ask for a data copy, correction or erasure check. This path attaches your account ID, device type and request time for safer handling.

DATA HANDLING

Check How We Handle Privacy

Your privacy controls sit inside the same account flow you use for the lobby and wallet.

Account data

We collect your username, contact details, login history and verification status to identify the account owner. When you change a phone number or email, we keep a record of the request and result.

Payment records

DANA, OVO, GoPay and QRIS records are used to match deposits and withdrawal requests. We store reference codes, time stamps and wallet names, not your full app balance or private app messages.

Cookie use

Cookies help remember language, session status and basic device settings. You can clear them in your browser, but we may ask for login again to keep your account from being opened by another person.

Device security

Profile > Security > Devices shows recent phone and browser sessions. If you see a device you do not recognise, contact live chat and we can help close sessions after an account check.

Retention checks

We keep game records such as Sic Bo, Rocket Crash and Super Bingo activity only for account, wallet, dispute and legal needs. Old records are reduced or removed when retention is no longer needed.

Change requests

You can ask us to correct account data, send a copy, or assess erasure. We may keep limited records when wallet checks, security events or local legal duties still require them.

Browse Common Privacy Policy Questions

Use these privacy answers before you open an account or whenever your data changes. We wrote them around real account steps: wallet matching, cookie settings, device sessions, identity checks and support contact. If your request involves DANA, OVO, GoPay or QRIS, include the payment rail name so we can find the right record without asking for unrelated details.

We collect your username, phone number, email, password data, login time, device type and wallet references. If you later request a withdrawal, we may ask for extra verification to match the account owner.

We keep payment references so your wallet activity can be matched to your account, checked for errors and used in support replies. We do not need your full app balance or private messages from those apps.

Yes. Use Profile > Privacy Request or email [email protected] from your registered email. We confirm account ownership first, then prepare a copy of the data we can release under local rules.

Cookies remember your session, language choice and basic device settings. You can clear cookies in your browser, but you may need to log in again and pass account checks after clearing them.

Log in and go to Profile > Privacy Request, or contact live chat during 10:00-22:00 WIB. We verify the current account owner before changing contact details tied to wallet activity.

We keep records while they are needed for account access, wallet checks, security events, disputes and legal duties. When those needs end, we reduce or remove data according to our retention process.

No. Game records for titles such as Fishing God, Garuda Gems or Volleyball Betting may use session IDs and technical logs, but providers do not need your full contact profile for normal game rounds.